Things people ask
The short, honest version.
How Plankly works, how we vet installers and how we make money. More on our mission, or skip ahead and request a free quote.
- No. Plankly is an independent guide and matching service. We introduce you to one local flooring professional, who quotes your project directly. Plankly is free for homeowners; flooring professionals may pay for qualified introductions.
- Yes. Homeowners pay Plankly nothing. Any materials or installation you choose are quoted and contracted directly by the flooring professional.
- We screen providers before making introductions. Homeowners should still confirm insurance, credentials where applicable, references, written scope, and warranties directly before hiring.
- Choose 'Material only' or 'I'll DIY it myself' in the quote request and add any details in the notes. We'll look for an appropriate supplier match.
- Greater Houston. Our service-area pages cover The Woodlands, Sugar Land, Katy, Cypress, Spring, Tomball, Memorial and Magnolia. If you're outside that and want to ask, just email us.
- A real person reviews each request. Timing depends on provider availability and the project details, but we'll let you know who to expect before one flooring professional contacts you.
- Plankly is new, so we don't inflate our numbers or invent testimonials. We explain how the service works, introduce one provider at a time, and only publish verified customer feedback.
- We'll contact you about the match you requested and may send one follow-up. We share your project only with the one matched provider you consented to—never a lead auction or call center. No newsletter unless you opt in.